5:15PM March 6 2012
Real-time social media monitoring and response = greater content wins for brands
When we first carried out social TV activity for the BBC’s Strictly Come Dancing back in 2009, we created editorial calendars to push content through Facebook and Twitter, opening up the programme to fans. We updated social media channels with behind the scenes photos, polls and updates about the dances, as well as tweeting alongside the programme using hashtags. The activity was largely successful; we had great engagement, built a large community for the programme and achieved the objective of building fans and followers.